I'm having a hard time seeing the injustice here.
Originally Posted by
SP03
Do you expect the hotel to hold two rooms for you? The standard room you booked initially and the suite?
Seriously.
Originally Posted by
notquiteaff
Could be driven by how the system implementation works, not how they would want it to work.
Could be. But it is also a capacity limitation on use of the awards, and one which I personally do not find unreasonable.