FlyerTalk Forums - View Single Post - FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level

Apr 17, 2024 | 3:08 am

#1205

Marriott Bonvoy Lurker II

Company Representative, Marriott Bonvoy

Join Date: Feb 2019

Programs: Marriott Bonvoy

Posts: 1,408

Quote:

Originally Posted by upsidedown

Hotel Park City Autograph Collection. I stayed there this past week as Plat Elite. I was told no breakfast benefit and only 750 points. Does that mean I am entitled to $100

T&C suggests:United States, Canada, Europe: 1,000 Points per Stay or U.S. $10 food and beverage ("F&B") credit per Stay. Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, Middle East, and Africa: 1,000 Points per Stay or F&B amenity per Stay

RESORTS only:
United States, Canada, Europe: 1,000 Points per Stay or breakfast in restaurant per night of Stay for Member +1

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, Middle East, and Africa: 1,000 Points per Stay or F&B amenity per Stay or breakfast in restaurant per night of Stay for Member +1
Comp U.S. $100

Dear upsidedown,

We are sorry for the inconvenience. If an Elite Member believes that compensation is due with respect to any aspect of the Elite Benefits Guarantee, he/she must request payment of the compensation while still a guest at the Participating Property, prior to checking out. Failure to request such payment prior to check out will result in a complete waiver of any right to receive such compensation.

If you can send a private message to us with below details, we will be pleased to look into further for you.

- Your full name
- Your member account number
- The email address associated with your account
- The relevant stay date at Hotel Park City, Autograph Collection

Please feel free to contact us if we can be of any assistance.

Best regards,

Carrie L
Specialist Social Media Care
Marriott International
[email protected]

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