Originally Posted by tabs812

Just hit this milestone - had 4 SWU dropped into my account but no phone call, no email, nada…

this typical?

Also still awaiting news on CK for 2024. 1.6M LP for 2023 so I feel like it’s a no brainer but received an email recently from AA (based on a compliment I submitted) that thanked me for my EXP status - I replied and asked if I should take that comment as my being informed on a 2024 downgrade and again radio silence.

Can’t figure out how or why AA communicates these days…