FlyerTalk Forums - View Single Post - Frustration with Hilton Honors Fraud Dept
Old Apr 16, 2024 | 9:05 am
  #7  
pinniped
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Originally Posted by serpens
Sorry, I don't follow. Are you saying Twitter is email?
I think they're saying Hilton has people who monitor Twitter and will communicate initially through DM, but then the actual resolution with the fraud department is in email.
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