FlyerTalk Forums - View Single Post - The Elms Hotel and Spa Excelsior Springs MO REVIEW MASTER THREAD
Old Apr 15, 2024 | 6:28 pm
  #17  
Matt4200
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Originally Posted by Markie
Refusal = Front Desk saying that the charges would not be removed for Breakfast as the lounge was open. (But not serving breakfast).
It is as ridiculous as it sounds.
Just sounds like an uneducated agent. I’d have eaten breakfast, charged it then had it removed either by FD at checkout or MHC.
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