Originally Posted by
purdue1015
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Two days ago I purchased a one way Y ticket through work OTA on work credit card.
Earlier this morning, I paid $200 on my personal credit card to up fare from Y to P for this 3 leg domestic itinerary.
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The original Y booking (on company card) was refundable ticket.
Is there anyway to recoup my $200 I spent this morning? ...
The PCUs (cash upgrade) are clearly marked as non-refundable for voluntary changes. The fact the base fare was refundable does not change that.
If a GS or other high elite, you may be able to get a agent to re-use the $200 for another PCU. On rare occasions refunds have been offered, so appears the phone agent has some discretion --- but the published policy is no refunds on voluntary changes.