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Thread: World of Hyatt Globalist late checkout - bogus and inconsistent
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Old Apr 15, 2024 | 1:00 am
  #221  
Matt4200
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Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
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Originally Posted by Ijones027
Hotel is not honoring the globalist 4 pm checkout since they have a guest booked in my room. When I tried reaching out to hyatt conceirage on Twitter they told me lake check out is not garunteed and subject t to available. I can't call my conceirage since I am in India and it is night im US. Any ideas what to do?
Originally Posted by Ijones027
twitter conceiage just replied she reached out to front desk and due to high demand they are unable to do 4 pm checkout
Just re-affirm with Twitter that the subject to availability clause only applies to resorts, Hyatt Centric Mumbai is not a resort. Tell them they may need to check with their supervisor to confirm it from the Terms and Conditions. After it’s confirmed they’ll contact the hotel and handle it for you. Usually this is an MHC’s job to set everything up beforehand.
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