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Thread: "Flexible" rate at Ritz Carlton Coconut Grove?
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Old Apr 14, 2024 | 7:14 pm
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nexusCFX
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Originally Posted by AlastairGordon
Today is April 14, and Marriott is offering a "flexible" rate at the Ritz Carlton Coconut Grove, where "flexible" apparently means that I can cancel prior to April 12 without being charged, after which I will be charged for the full 2 nights if I cancel. Surely calling this a "nonrefundable rate" would be a bit less misleading than calling it a "flexible" rate?
You are booking inside of the cancellation window. If you were booking outside of it, it would be refundable. It isn't a nonrefundable rate as filed, it's only nonrefundable due to your close-in booking circumstances.

Perhaps Marriott should not even present these rates if the cancellation deadline has already passed.
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