Originally Posted by IAMORGAN

But this goes back to organisational culture doesn’t it? For example, IF a ‘flying manager’ saw this (ie CE swapping the trolleys around so the meal overtakes the drinks) and took the view ‘that’s a deviation from SOP’ and penalised the crew. I think what you can say is from a passenger experience point of view it was the right call. It just depends whether in BA cabin crew would get a ‘well done’ for thinking outside the box or told THIS IS THE WAY.

another way may have been for the SCCM to assist with the distribution of the bar service and then get the meal trolley out and either get the bar behind doing top ups or ask the other crew member then to help them with the food. But, ie if there has been a ground delay some crew in the olden days would on a ‘Band 3/4’ switch round and do the meals first if passengers ‘look hungry’. A Friday evening to Athens is very different to a Monday night to Madrid.