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Old Apr 14, 2024 | 3:13 am
  #2155  
mlin32
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Originally Posted by carnarvon
Hi everyone,

A friend of mine is considering a 1h30 connection, coming from SGN with VN at 7:00, leaving to NTE at 8:30.

He will be flying Y without status.

Do you know what AF policy is, in case of on-time arrival of the incoming flight, but missed connection due to long lines at passport control?

Thank you.
AF will rebook as long it's evident that the queues were long and he made reasonable effort to make the transit (like, not taking a 1h café pause). If it gets really bad, always ask the queue agents or others to skip to the front of the queue.
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