Originally Posted by
Sam_AE
I was able to connect with a knowledgable person at Aeroplan. She escalated this issue to her help desk -- who, in turn, sent an 'urgent' request to their elite/status department. They can see in my account that I actually earned the 35K status on my own (without any assistance from the Chase card), the help desk indicated that I'm the 3rd person that he's seen with this issue come up. Apparently, the system is programmed to remove all status when the Chase AP card is cancelled -- human intervention is then required to validate actual status. There is no ETA on when the elite team will get to my request.....
Well thanks for the solid data point. I was doubtful that this would be the case and was actually planning on cancelling my card next month. I guess I'm paying another $95 for 25k for the rest of the year while I burn points this year, just so I can use my eupgrades.