FlyerTalk Forums - View Single Post - DCC: Dynamic Currency Conversion (2017-2025)
Old Apr 12, 2024 | 12:05 pm
  #1157  
Majuki
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Originally Posted by islandguy84
The terminals in Portugal definitely show a DCC prompt but the implementation is very tricky.
And the setup you described is unlikely compliant with Visa/MC DCC implementation rules. I have seen the "are you sure?" prompt in the past on an ATM, but I forget where that was.

At least this is unlike some implementations in China where there is no DCC prompt at all. The terminal just DCCs you.

Originally Posted by islandguy84
My experience with this has been that tourist spots have "mistakenly" DCCed me more than others, which make it seem less like a mistake as one would assume they're more familiar with foreign cards than the local establishments where it doesn't happen. In one scenario, a merchant literally saw me hit EUR and I told him EUR please and then he grabbed the machine before the second prompt and out popped a receipt with DCC on it.
I know you used quotes around mistakenly, but I wouldn't give any merchants the benefits of the doubt when it comes to DCC. I hope in the above situation you either had the merchant void and rerun the transaction without DCC or promptly disputed the amount.

In the future, I am likely to file complaints with Visa or MC, depending on which card I use, since it appears that they've been following up on merchant complaints with surcharging. I imagine that they might follow up with a DCC complaint as well.
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