Teplane sven60035 Thanks for sharing. While one could certainly question whether the communication has been sufficiently personalized to everyone's individual predicament (e.g. given some ambiguity in the way the communication reads in sven's case for example), it wouldn't be wise imo to speculate further at this stage.
The most reliable source of truth (for me at least) is if EI agents can see on their side new concierge vouchers applied to one's account or not. This is the confirmation I would be looking to receive in the coming days either on the Concierge line or - even better - in written form from concierge@.