Originally Posted by
mang0
It was cycling thru both errors even with/without using the ticket number. I did not call first. I think it's just something to do with the United system. I'd get the paid booking class error first and then the not available error after.
The cycling was essentially the first request temporarily held the seat but UA’s system said ineligible paid class’, the the second request failed due to no available inventory. I am facing the exact same issue but UA customer service says they have no way to do with it. Any suggestions for further escalation?