FlyerTalk Forums - View Single Post - Unable to change existing cash booking
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Old Apr 11, 2024 | 10:36 am
  #14  
Simon
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Join Date: Dec 2002
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Originally Posted by foothills county flier
But that is breaking the rules. You need to cancel your ticket and book the new routing. There is no change fee for what you are asking for.
It's not breaking the rules to call AC, ask the agent how to do it (because unless something has changed, the website will not let me cancel a booking and then use a flight credit towards a new flight).

The agent could say "Sure, but what we will have to do do is cancel the booking and re-issue the ticket, do you want me to price that?"

...versus...

"It's impossible."
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