FlyerTalk Forums - View Single Post - Unable to change existing cash booking
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Old Apr 11, 2024 | 10:23 am
  #12  
Simon
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Join Date: Dec 2002
Location: YYZ/YOW
Programs: AC SE 2MM * DL MM * HH Diamond * Marriott Lifetime Titanium * Queen's '92
Posts: 5,985
Originally Posted by D582
Sadly this is a HUCA scenario. They can easily exchange the ticket but what you have booked right now will likely need to be fully cancelled and then rebooked. Even dropping just the YUL-YYZ segment (if the system allows it, it may not) will still require repricing and change fee.
This was HUCA Agent #3. The first two did not understand what I was even talking about.
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