Stayed at Hyatt Regency Bali and can not recommend this property at all. I would go as far as saying it may well be a prison, not a hotel, due to the layout of the buildings, the tiny rooms, even the higher category rooms are still not spacious at all and worst of all the thin walls / noise level.

You can hear every word spoken in adjacent cells, and I mean not just hear, you understand everything, arguing, marital problems, the lot. Of course that applies to any other potential source of noise as well. Housekeeping cart pushed past your cell door, you will know. People walking past, count them. If the person in the cell next to yours vomits from 5am to 6am with alternating toilet flushes, you will be well aware. If the children are being left alone in the room in the evening and decide to scream from the top of their lungs, ... it's like they are in your room. If the father in the adjacent cell screams at his children every morning and afternoon, you will know, if the children then cry and scream, you will hear them exclaim "ouch dad, mom ow ...". You might start to feel sad.

If you are in a cell on the ground floor, the patios are not covered, so when it rains the outdoor furniture and / or anything you might have on a clothes rack to dry outside will get wet. But worse than that is the fact that the ground floor cells only have blackout curtains. So if you would like to prevent people from looking into your room from the garden, the blackout curtains are your only option. It will be darkness with nothing but the dim room lights, during daytime. You might start to feel more sad.

Even the premium rooms are small and feel cramped. For example, there is hardly any wardrobe space. Imagine you have a suitcase and you would like to leave it open flat during your stay (due to lack of wardrobe space), the luggage storage section is inside the wardrobe and with the suitcase open flat, you can no longer close the doors of the wardrobe. This not only causes the hallway to be very narrow (a sufficiently obese person could no longer enter the room), it also causes the light inside the wardrobe to remain on permanently.

The only good thing I found at this property is the canteen, j/k pizzeria, the food was very good, especially the pizza and the tiramisu.

Recovering now and won't be back.


Here you can see the space you have left when entering the room and walking past the wardrobe doors that you can not close if you have an open suitcase in there. Photo taken during a ~1 hour repair session for a non-working door lock after I was locked out of the room and none of the new keys I had made worked.



Grand Hyatt only from now on.

The Andaz has it's own weaknesses but the room was very beautiful. Still would not return to the Andaz either due to breakfast being too noisy, waiting time for a free table, no quiet zone, a la carte only means that you don't have the option to make healthy choices in terms of food and portion sizes at the Andaz, no buffet at all. The walkway to the gym / spa at the Regency that is shared with the Andaz is not covered, so you get wet if you come from the Andaz and it rains, which tends to happen often before sunrise. The pathway was not lit before sunrise. During heavy rain there are sections with water deep enough to cause your shoes to be submerged in water on the way to the gym.