FlyerTalk Forums - View Single Post - Unable to change existing cash booking

Apr 10, 2024 | 6:20 pm

#5

Adam Smith

Moderator, Air Canada; FlyerTalk Evangelist

Join Date: Feb 2015

Location: YYC

Programs: AC SE MM, FB Plat, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Gold

Posts: 18,942

Quote:

Originally Posted by Simon

...and now of course, no "P" space, so the agent says "it is not possible." "Why?" "There is no space." "Just book me to YUL?" "It is not possible." "Why?" "There is no space." "I'm holding a space, just use that one." "It cannot be done."

Also "not possible" -- changing to have final destination of YOW because "it is not possible to combine business and economy cabins". See previous wow I miss being SE.

I guess I will just walk away from the second segment in YUL..

This doesn't make any sense, I can't understand how these agents keep screwing this up. You might try asking them to cancel the existing FLL-YUL and YUL-YYZ segments then add FLL-YOW.

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