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Thread: AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues
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Old Apr 10, 2024 | 4:54 pm
  #788  
notquiteaff
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Originally Posted by davevt98
I purchased about $9,000 of Apple products on March 25th when the AA portal was offering 6x / 3x points. I received the tracking confirmation from AAdvantage e-shopping and it shows under my account. When I requested the missing miles as it has been 15+ days, they claim that they never received my tracking information despite the e-mails and confirmation in my account.

Any recommendations on what to do next? Phone number was worthless. Seems like I am not the only one who has had this happen to.
Respond to the email you received denying the points with the tracking info emails and screenshots?
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