Portable Oxygen Concentrators

• Customers may bring a FAA approved portable oxygen concentrator (for more information please visit the FAA website.
• Customers must have sufficient battery provision for 150% of the flight duration (accounting for unexpected delays).
• Customers need to obtain medical clearance in advance to bring a portable oxygen concentrator. Medical forms should be despatched to the medical clearance team a minimum of 7 days prior to departure.
• If your reservation is booked through British Airways but is operated by another airline, please check their own criteria for accepting portable oxygen concentrators on-board.

There are safety restrictions with double batteries used to power portable oxygen concentrators, because some do not meet IATA dangerous goods regulations. We accept batteries with a watt-hour rating of less than 100 watts. If you have a battery pack containing two batteries, for example 92.2wh + 92.2wh, we require clarity from the manufacturer that these batteries are electronically separated. Currently, the only double batteries accepted on board are Inogen BA408, BA500, BA516 and Sequal Eclipse. Please ensure you take a picture of the bottom of your battery and submit to the medical team along with your medical form so we can check your battery type.

Long-haul flights

We can only provide in-flight therapeutic oxygen to one person on board so if you need to use oxygen you must book it in advance. It's important to contact the Passenger Medical Clearance Unit to check availability prior to booking your flights. Please note we cannot provide oxygen on the ground at an airport.

On board our Airbus A380 and Boeing 787 aircraft we offer the Avia Technique Pulse dose cylinder: Oxygen is provided ‘on demand’ and your Doctor will need to confirm that you can use this.

There is no charge for in-flight therapeutic oxygen.

If therapeutic oxygen is required, you will need medical clearance to fly. See details at the top of the page. Please allow the medical clearance team 48 hours to process your request. Medical forms should be sent to the team a minimum of 7 days prior to departure.