Originally Posted by
dkc192
I was able to use a TSU for the Collector Suite.
Hotel has this marked as a premium suite but on points it books as standard. They wouldn’t budge on upgrade to it at check in. Oh well, let my concierge know about it and see what happens.
After waiting for a new representative in the evening I finally got them to upgrade to the Collector Suite. They claim they try and avoid the update due to "negative feedback from Globalists". I can kind of see why some people make not like the Collection Suite since its really a regular room with large balcony and sauna, but the corner rooms is probably 60% wasted space so IMHO the Collector suite is much nicer overall. Plus you are on the 5th floor where its quieter.