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Thread: Unable to change existing cash booking
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Old Apr 9, 2024 | 12:12 pm
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Simon
50 Countries Visited
80 Nights
5M
20 Years on Site
 
Join Date: Dec 2002
Location: YYZ/YOW
Programs: AC SE 2MM * DL MM * HH Diamond * Marriott Lifetime Titanium * Queen's '92
Posts: 5,985
Unable to change existing cash booking
Presently, I am booked on AC 1005 FLL-YUL on 4/22, connecting to AC 427 YUL-YYZ, in a paid P class fare.

Two things have since happened:

1. I now need to be in YOW rather than YYZ on 4/23.
2. I just noticed that 427 is a 7M8, and I have no wish to be on one of those ever.

So I went to the site, and tried to reroute...

Won't bring up FLL-YOW including 1005.
Won't bring up FLL-YYZ including 1005.
Won't bring up FLL-YUL even including 1005.

EF shows J9/C9/D9. And the AC site will allow me to book FLL-YUL on 1005, just won't allow me to change to it.

Thoughts included: for some reason because I'm booked in P, it just doesn't want to show it (P0 for 1005); Site shows Premier Rouge and maybe 1005 is mainline?; Something is broken.

Tried calling but agents unintelligible once started getting into it. Geez I miss being SE.

Am I missing something?
Last edited by Simon; Apr 9, 2024 at 12:33 pm
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