FlyerTalk Forums - View Single Post - Wait for 72 hours after adding redemption nominee?
Old Apr 8, 2024 | 10:55 pm
  #7  
AAtticus
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10 Years on Site
 
Join Date: Dec 2013
Programs: QRPC Platinum, KFEG
Posts: 1,055
Originally Posted by daslax
Well regardless of whether it’s official policy or not, SQ agents won’t budge. Called again and another agent repeated that they can’t book anything until after they have been on the account for 72 hours, regardless of what’s stated on the website. No holds, 72 hour waiting periods, Singapore has created a terribly inefficient booking system. It seems like they want to partner with every transferable points program under the sun, yet create the most inhospitable policies around award bookings.
I agree, literally every policy change around award bookings on SQ recently have made it a crappier program. For anything that's more complex than booking something like SIN-BKK return for yourself it makes QR's manual "mail in this PDF and we will get back to you" look like an AI-powered award booking engine.
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