Well regardless of whether it’s official policy or not, SQ agents won’t budge. Called again and another agent repeated that they can’t book anything until after they have been on the account for 72 hours, regardless of what’s stated on the website. No holds, 72 hour waiting periods, Singapore has created a terribly inefficient booking system. It seems like they want to partner with every transferable points program under the sun, yet create the most inhospitable policies around award bookings.