I'm having a tough day with Singapore reservations. First they quoted me incorrect mileage needed for a round trip with stopover, so I HUCA and got someone to price it correctly. It was then I was told that if I add a redemption nominee, I have to wait for 72 hours before I can ticket anything. The website clearly states you cannot book a flight that departs within 72 hours, but this is for a flight several months away. I read her the language, she says she knows what it says, but she had just gone through this with another passenger and their system will not allow them to book anything on any date until after the person has been a nominee for 72 hours.

Is this correct or do I need to do another HUCA? If the info is incorrect I'll just add my nominees now before I call again so they're in the system, but she was very insistent that this is how it works.