FlyerTalk Forums - View Single Post - Loss of Diamond status due to incorrect Hilton agent info

Apr 8, 2024 | 12:54 pm

#14

jerry a. laska

FlyerTalk Evangelist

Join Date: Oct 1999

Location: Juneau, Alaska.

Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob

Posts: 16,671

Quote:

Originally Posted by birdiedouble

Wouldn’t stays in February/March been too late to effect the change in status anyways?

Quote:

Originally Posted by bwiadca

Of course it would, so I don't know what OP is talking about.
The only thing I can think of is the fast track, and even so, there would have been email from HH to the OP confirming that offer with the details.

Quote:

Originally Posted by kilo

In other words even if the OP was given the right information it sounds like it was too late for the OP to retain diamond via the standard qualification route. This would explain Hilton Honors resistance to ‘correcting’ the problem.

Sounds a bit like this promo that was offered in 2023 for people to retain status:
Last Call Tier 2023 Promotion

As little as only one stay between Jan-Apr 2023 was required to maintain status. I haven't seen anything about the same promotion being offered in 2024.

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