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Thread: Loss of Diamond status due to incorrect Hilton agent info
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Old Apr 8, 2024 | 12:06 pm
  #13  
Baze
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Join Date: Jul 1999
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Originally Posted by fransknorge
I am also confused on why the OP did not double check the information given by the agent with the information provided by the Account information in the app/website ?
Because some people will HUACA as many times as it takes to get the answer they want to hear. If it happens on the first call that's end of investigation.
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