Originally Posted by
ft101
Haven't seen a report yet of them being used by non-Thais but several of them being denied. What was in the news bears no resemblance to real life.
First off, the automated gates are only for departure.
They are located near the escalator in the Immigration Departure section.
When I tried to use them, I saw a handwritten message that claimed that using the automated gates would cancel a re-entry permit for long term visa holders.