Originally Posted by
billyblaze
Is it possible to cancel at Barcelona airport or does it need to be done online or over the phone to get points refunded?
I tried to book a seat on a flight I booked with Iberia Plus in the lounge at Madrid and they said that anything to do with Iberia Plus has to be done over the phone. So I guess you wouldn't be able to cancel a flight either. Cancelling flights over the phone is a very painful process.