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Thread: Unimpressed again - silent downgrade after Nightly Upgrade Award cleared
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Old Apr 4, 2024 | 1:02 pm
  #50  
TTmex
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Join Date: Jul 2018
Location: Mexico
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Originally Posted by chipbennett
Marriott corporate customer service should refund your NUAs. I wouldn't even bother trying to deal with the clearly shady hotel GM.
I spoke to Marriott via twitter originally and they said the hotel would be in touch to sort it. I'm going to push back via Marriott corporate instead now.
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