FlyerTalk Forums - View Single Post - British Airways new First Class seat not reclining

Apr 4, 2024 | 9:00 am

#2

Mutu

Join Date: Jan 2004

Location: London, UK

Programs: BA Gold4life, ICH RA, Hyatt Gold and others

Posts: 732

I dont see a case for a refund as they carried you from A to B with some elements of the promised service.
BA will be open to compensation through Avios in the first instance and I am surprised this was not offered on board at the time as crew are very pro active where there are defects with the seat/wifi/in flight entertainment etc

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