Originally Posted by
jrmstr33
Here's my data point.. Patiently waited until the end of March... Still hasn't updated. LT Plat tracker showed 8yr as of last January 2023, but hasn't incremented for 2024. Bonvoy Elite CC Holder since last Jan.. Customer service just opened a ticket. Will update once I hear back in 3-5 days
May I ask how you contacted CS to submit the ticket? Was it just a phone call? I was at 9 years last January, actually made Titanium in 2023, but ticker stayed at 9. I’m still short of 600 nights, so not sure if that is the reason.