Originally Posted by
Abidjan
I gave up ACs over five years ago and haven't missed it once. Twitter/the AA app give me all the customer support I need, in a pinch. Status gets me OW lounges when international and that works fine.
Your situation is a bit unique - the majority of passengers flying in the US have access to the USA located clubs only through a membership. I find the AA app a weak remedy compared to the ability of the AA agents when irrops situations come up.