Originally Posted by
BCOS
I haven't shared this in the interest of anonymity on behalf of our organization and myself. Both would be easily identifiable if I shared the hotel location.
Edited to add: Looks like the rate for a similar weekend next year would be a little under 35K Bonvoy points; for a Friday/Saturday stay this month, 37K. 5K points wouldn't get me very far.
You are not that important. The hotel didn't intentionally not clean your room. You didn't have sense enough to confirm the room was to your liking prior to bedding down for the night. Any miscommunication was between you and your roommate, not the hotel.
Safe to say the hotel wouldn't be unhappy if your organization and yourself went elsewhere.