recently i was at a marriott in spain...i checked in to a suite and when i walked into the bedroom i realized something was off bc there were two hangars on the bed (not the type in the closet) then looking around i saw a food to-go container on a side table...despite the bed seemingly made up with crisp pillows, something was off.

in the bathroom i saw a used cup, toothbrush and towel on the floor and took pics and called immediately. they were very apologetic and frankly i did not care much as the rate was only 170/nt and i was exhausted from a long day of travel.

anyhow, long story short they cleaned everything asap and ended up giving me 50% off the first nights rate without asking. granted this is a european property where they actual care and not a US property.

but yes, 5k is pathetic recovery for such an issue.