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Thread: Advice and strategy for using systemwide upgrades / SWU
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Old Mar 31, 2024 | 3:55 pm
  #84  
Dave Noble
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Originally Posted by ThePointsDai
When I search on ExpertFlyer for a route, for example a winter flight from FCO to PHL, it shows me direct options with C 7 available, which should mean there are 7 business seats upgradeable with SWUs? I then search the same flight on AA site (I'm EP with 6 SWUs in my account), the exact route doesn't show any SWU availability online. I call the EP desk and phone rep says they don't see any upgradable inventory. I'm wondering has anyone had similar experience - finding "C" availability on ExpertFlyer but AA denies it has upgrade availability? Is it always a waitlist situation?
If you are seeing C7 that suggests to me that either you are not using the award search but the regular availability search or that you are looking at award search results with connections

To get a correct view on upgrade availability, you need to use the award search and make sure to only check direct or non stop results

If you go to awards & upgrade availability search and check non stop results for FCO-PHL , what does it show?
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