Originally Posted by
stephenjc
KL did give me the NZ PNR (very quick chat assistance), but the NZ booking won't let me select them, it just says
Seat select unavailable
You will be assigned a seat for this flight free of charge at check-in.
cheers, Stephen
I'm really not familiar with NZ, but there have been some airlines where online seat selection didn't work and then contacting them via chat/phone resolved it. Maybe give that a try as well?