FlyerTalk Forums - View Single Post - What should I do? Please help me.UA will not let me access my $2000 credit (Resolved)
Thread: What should I do? Please help me.UA will not let me access my $2000 credit (Resolved)
View Single Post
Old Mar 29, 2024 | 2:10 pm
  #5  
bmwe92fan
Suspended
 
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,058
Originally Posted by teddy24k
YES! I can see 2 FCC in my account wallet, but when I click the "book with credits" bottom, It popup "this ticket cannot be changed or refunded. if you cancel your flight, the cost of this ticket cannot be credited towards your orginal payment method or as a travel credit"
I would call UA and tell them what is going on and that you want to rebook using the credit - and let them deal with it. It could just be a simple system error as your tickets must have included other airlines and sometimes it will not handle it well online...
bmwe92fan is offline  
Reply