FlyerTalk Forums - View Single Post - Fairfield Inn and Suites vs Hampton Inn
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Old Mar 29, 2024 | 7:41 am
  #24  
yyzflyer
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Join Date: Nov 2001
Location: Toronto, ON
Programs: Marriott LTT, AA LTG MM, AC 25K
Posts: 3,965
Originally Posted by KRSW
As a rule, I won't stay in any Marriott property which gets less than 4* between Marriott.com / TripAdvisor reviews. If it's on the edge, I'll poke through the reviews first and see what people are really complaining about before booking. I used to do 3.5* or higher, but since the lockdowns quality and service have declined at many properties, including ones I used to enjoy.
This is an excellent policy and I do exactly the same, usually disregarding the highest (often fake) and lowest (angry and specific) review. The rest give a pretty good sense of what the property is actually like, with 4.0 being the cut-off. The only exception is a property I'm directly familiar with, such as a recent long stay at a property under renovation. The public reviews were overwhelmingly negative but everything was fine.
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