Originally Posted by
eng3
My 75yr old mother is on her way to PEK from ORD. UA336 ORD-SFO UA888 SFO-PEK 11:50am departure
The issue is UA336 is currently returning to the gate for some unknown reason. Presumably a mechanical issue. If they cant get in the air in less than an hour, I believe she will misconnect.
I'm looking for her best options:
1. Go home and do this again tomorrow. Note that tomorrow's SFO-PEK flight leaves at 10:35am so only a 1:35 connection
2. Fly to SFO and take tomorrow's flight. I assume UA will provide a hotel and meal voucher
3. Fly to SFO and take an alternate flight. I'm not seeing many good options. Connect through FRA or HKG with much longer flight times
anything else?
Getting to a hotel near SFO is not an easy task for a 75-year old. She will need to find the hotel shuttle stop and look for the right bus. There are several hotels under the same brand names may confuse her as well. I have seen people getting on the wrong hotel shuttle buses and had to return the the airport to take the right bus.
If you are able to, book her into Grand Hyatt at SFO, at least it is a short ride on the air-rail connector.
Originally Posted by
eng3
She's visiting her mother in china otherwise I don't think she'd do it.
She said something like "I don't think I can get up at 3am and do this again tomorrow" That along with the much shorter connection time tomorrow made me think that perhaps spending the night in SFO might be a better option since she'd already be there and has plenty of time to get from/to hotel.
Ofcourse there is the hassle of getting to a hotel by herself which I don't think she's ever done on her own.
I don't think any of the connection alternatives are a good idea.
EDIT: NVM, looks like they are rebooking her to tomorrow. Too bad there still isnt a direct flight yet. This kind of delay is nothing for us "young chickens" but I wonder how the "average" traveler deals with this stuff.
Just read this update, I feel bad for her (and you). I can understand her frustration not wanting to get up at 3 am to do it all over again.
Is she being rebooked from Chicago or rebooked from SFO?