Originally Posted by
STS-134
I'm wondering what the distribution of users looks like. Last time I was at SFO (coming back from OGG), I overheard one UA crew member telling another to get the CSR because PP gives you a US$28 credit once a day at every airport. And she was taking the other crew member there as her guest.
My guess is that a very small number of "super users" account for a large percentage of the bill, most of whom are airline crew and very frequent flyers who are in airports every week or multiple times per week. And I have to wonder why they didn't target those people instead of cracking down on everyone.
Aren't they supposed to check for a boarding pass -- wouldn't that stop crew? If there was a PP option at BUR or OAK, I'd certainly be getting my money's worth, can't blame people for using the benefit. But I agree, limits could solve the super user issue. I have rarely been able to use it but was very happy vs lounge food.