I just flew roundtrip LHR-BKK /911-910. I used to fly it all the time pre-pandemic. From LHR the SQ lounge is closed for renovation, so you used the LH lounge which is absolutely nothing special. The service and lunch on board were excellent. The seats are old and their idea of proper linens is an uncomfortable synthetic quilt. There is no privacy. The IFE screen which i turned off so i could sleep kept going back on by itself. The movie selection is inferior compared to other Asian airlines.

The overnight flight from BKK to LHR was awful. TG took away their first class lounge which IMHO was one of the best. Great food and service. Instead, they have roped off a section of the business class lounge and changed the seats. There were 10+ waiters standing around doing nothing. Took me 20 minutes to get a drink only after asking twice. The menu lacked western dishes and overall disappointed. I skipped dinner on board and went to sleep. (I don't understand people who get on board and eat a second dinner). Again, the IFE screen kept coming on again after turning it off.. The CSD said there was a fault in the system. Why don't they fix it? The flight attendants were anything but attendant. They didn't seem to care. I had the Thai/ Chinese breakfast. which was nothing special.

The one thing Thai does is deliver the first class bags quickly on both ends.

It is unfortunate that TG is the only carrier with non-stop first class service to Bangkok. BA will resume service in October but without First. Many of my friends tell me they have given up on TG and are flying EK through DXB.

i am finished with Thai.