FlyerTalk Forums - View Single Post - Marriott.com website : bugs, glitches and outages
Old Mar 27, 2024 | 2:01 am
  #2001  
Expatriate
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Join Date: May 2002
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.Com search/booking problems & fixes


Marriott system
1. generally is slow to grab rates from database ...literally the printed words appear and where the rates+description appear is grey and you can understand it's thinking/working as a wave goes across the grey highlighted area ... bandwidth ? too many users at same time?

2. for approx 45 minutes now, a new error ...main / default page won't even load

3. Maps searching ...is not dynamic (Hilton is) when zooming in/out no option to search again using current view (IHG has this). So, need to start another search with another location near to the new focal point+radius . Solutions other than a new search?

4. Various Promo's with their own rate codes (have a general idea, QRI, UK8, etc) though not so easily understood which Promo's apply. Possibly need to go property by property within a city (with multiple properties) to each property's website. Promo's can & do vary for the properties within a particular city and need to try the various rate codes. Or go to particular Promo, key in city and if property doesn't appear then seems that Promo is not available. Seeming "overlapping" Promo's "stay longer" 15-20% vs Escapes 15 & 20%.

5.. Some easy way to find properties for a whole region (vs country by country ) and rank lowest to highest. Have a lot of flexibility in travels and try to plan multi-country trips is relatively way more time-consuming with Marriott vs Hilton ... Hilton results can see by region / continent, both rates and Points, on map ...with results fast .... Marriott , go look how Hilton does it.

Last edited by Expatriate; Mar 27, 2024 at 2:03 am Reason: attachment
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