Long story short (Refer to Hilton Hanoi thread)..

while talking with the manager it came out that part of my problem appeared to be that i was only a VIP 5..??

I asked what this meant, and he tried not to answer, I persisited and found out that Diamonds are ranked within the Hilton system...
So if your like me, 28-35 stays a year your a 5...

Since when has this been the case?..

Sort of sucks, as your Diamond status only seems to be good when no 4-3-2-1 are staying at the same time...

Come Hilton play fair