FlyerTalk Forums - View Single Post - Flying on reward travel with Air France, looking to upgrade one of our legs to busine

Mar 26, 2024 | 1:29 am

#20

f0zzyNUE

Join Date: Dec 2004

Location: NUE

Programs: *G (TK elite+, LH SEN), ST elite plus (AF PFL), oneworld emerald (AT),IHG Diamond, Hilton Gold

Posts: 6,047

Quote:

Originally Posted by dave_261

I just did online checkin and was offered the upgrade from PE to J. I selected it, chose to pay with credit card, and the 'processing' sign was on for a minute and then it sent me back to the main checkin screen.

Now the offer is gone, and I can't do anything to change my seat. I unchecked in and rechecked in, and now my seat shows:
12GPaid upgrade Premium to Business (12G is my original PE seat)

However, I can't find any way to actually move my seat (or even access the seat map) or pay for the seat. Anyone seen this before?

I guess your credit card has not been charged and someone else was quicker snagging the upgrade. system detected that the seat/upgrade is no longer available and sent you back to regular checkin screen.
in case your card was charged go to the checkin or ticket sales counter at the airport to complain and bring the receipt of the upgrade.

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