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Thread: Long call wait / delay / hold times for AA phone lines (master thread)
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Old Mar 25, 2024 | 1:02 pm
  #697  
maat777
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jun 2009
Location: Pacific Standard Time
Programs: AA EXP / CK
Posts: 154
I tried again last night and got an EXP call back at the 2hr mark. They must have lost my first request.

Still, entirely unacceptable for EXP.

My call was 3 minutes when I finally spoke to them as it was quickly resolved.
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