Originally Posted by
Canarsie
I experienced two consecutive stays at two different Hampton by Hilton hotel properties recently that were disappointing.
I know that the 100% Hampton Inn Satisfaction Guarantee quietly disappeared some years ago; but I cannot find a guarantee of
any kind on the official Internet web site of Hampton.
https://www.hilton.com/en/brands/hampton-by-hilton/
Maybe I am missing something...
Like HGI, it’s now something along the lines of “we'll make it right.”