Originally Posted by
MikeBOS
I disagree. I've been both Platinum and Titanium for the past 10 or so years and in the last 5 years upgrades have been few and far between. Maybe 10% of the time a suite upgrade, another 10% a room category upgrade, another 10% a better room in the same category, and 70% of the time nothing. This has been true in the US, Europe, and Asia for me. The only value to Platinum for me is the free breakfast (sometimes), and there was no incremental value at all to Titanium. I've shifted my business to Hyatt where the program has not been decimated.
Putting the US experience on one side, which is normal I believe, which hotels in Asia have so consistently denied you upgrades and provided little other value? Your experience, in my experience, is highly unusual and perhaps you should be requesting your personal data file off of Bonvoy to see what is written about you by the hotels you stay in. I've spent the last ten years in Bonvoy hotels in Asia qualifying as LTP and am at near 100% meaningful upgrade success with actual suites featuring very heavily. The only time in living memory I've not had a meaningful upgrade was in February this year at the Four Points Perth. I've never not had the full hotel buffet breakfast that I can remember (even got that in Perth). Many lounges offer a full bar and decent food in the evening. And 4pm check out has been consistently honoured. Yes, highly unusual experiences in Asia. Name and shame these errant properties!