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Thread: Long call wait / delay / hold times for AA phone lines (master thread)
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Old Mar 24, 2024 | 5:33 pm
  #696  
JMN57
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Originally Posted by maat777
Over 5 hours and still waiting for a CB (promised in 1hr). Assuming it's ORD IRROPS but this is nuts for the EXP line.
Similar. I was told 1:07 - 1:30 over 2 hours ago and still no call. Am trying to book an award flights that I had put on hold for my nephew. I was able to book the outbound online but it tells me that I need to call to book the return. If only AA IT would let one do more on the website...
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