Originally Posted by
commaspace
Lol the seats are not yours. The crew didn't "take away" anything. Click that "Purchase" button to make sure the seat is yours, next time.
United advertises upgrade benefits as a perk for elites. United should make it clear that deadheading pilots now have priority over high value customers who pay to fly United all the time on the upgrade lists. It seems like United and its employees should refocus on service and safety rather than perks that make the experience worse paying customers.